GDPR Compliance

Last updated: August 2026

Our Commitment to Data Protection

Neo-saga is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable UK data protection laws.

Legal Basis for Processing

We process your personal data under the following legal bases:

Consent: When you provide explicit consent for specific processing activities
Contract: When processing is necessary to fulfill our service agreement with you
Legitimate Interests: When we have a legitimate business interest that does not override your rights
Legal Obligation: When we must comply with legal requirements

Your GDPR Rights

Under GDPR, you have the following rights:

Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Request transfer of your data to another organization
Right to Object: Object to processing based on legitimate interests or direct marketing
Rights Related to Automated Decision-Making: We do not use automated decision-making or profiling

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

Service delivery and client relationship management
Legal and regulatory compliance obligations
Resolution of disputes and enforcement of agreements

International Data Transfers

We process and store data within the United Kingdom. If we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place to protect your information.

Data Protection Officer

For questions about how we handle your personal data or to exercise your GDPR rights, please contact us at info@neo-saga.com

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not complied with data protection laws.

ICO Website: www.ico.org.uk

Updates to This Notice

We may update this GDPR compliance notice periodically. Any changes will be posted on this page with an updated revision date.